Should I try to replace the human customer experience with a digital one? | BDO Canada

October 20, 2021

Chris Diepdael, BDO’s Vice President of Go to Market Strategy Consulting talks about when to use automation and when to focus on the human customer experience. For more tools and resources that can help your business, visit our Entrepreneur hub: https://experience.bdo.ca/entrepreneurs #asktheexperts #entrepreneurs

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How relevant is customer service automation to mid-sized businesses? | BDO Canada
How relevant is customer service automation to mid-sized businesses? | BDO Canada

Chris Diepdael, BDO’s Vice President of Go to Market Strategy Consulting, talks about whether digitizing th...

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How can technology improve the customer experience? | BDO Canada
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